Information Management in Service Enterprises
- B.WIWI-WIN.0004 -
Lecture course for Bachelor Students
Course Overview
What? | How? |
---|---|
Course frequency | every winter semester |
Course type | Lecture |
Exam prerequisites | Three successfully passed case studies |
Examination | Written exam (90 minutes) |
Credits | 6 ECTS |
Admission requirements | none |
Content
This lecture covers a selection of applications from the areas of banking, insurance, tourism, health care and media distribution. DP-applications for investment consultancy and security trading as well as applicationd of the execution of payment transactions will be discussed. Furthermore, agency systems in insurance business, travel-booking systems of airlines and content management systems for journals and websites are part of the agenda of this course.Learning targets
Students should- get familiar with chosen tasks and functions of service providers.
- know and be able to assess different applications of ICS for these functions.
- be able to analyse problems from areas discussed.
- be able to develop solutions for using ICS for service providers ont their own.
Schedule WS 2019/20
What? | When and Where? |
---|---|
First Lecture | Tuesday, 22nd Oct 2019, 12:00 - 14:00 p.m. in ZHG 007 |
Date of Exam | Tuesday, 11th Feb 2019, 12:00 - 14:00 p.m. in ZHG 007 |
Further information on this course is available in UniVZ