Dr. Nika Meyer (geb. Mozafari)

AI-informed Transformative Service Research – Deploying AI Agents to Empower Vulnerable Consumers, AIRSI 2022 – Technologies 4.0 in Tourism, Services & Marketing, virtuelle Konferenz, 12.07.2022
AI and the Vulnerable, Pacific Asia Conference on Information Systems (PACIS), virtuelle Konferenz, 06.07.2022
Claim success, but blame the bot? User reactions to service failure and recovery in interactions with humanoid service robots, 55th Hawaii International Conference on System Sciences (HICSS), virtuelle Konferenz, 04.01.2022
That's so Embarrassing! When not to Design for Social Presence in Human-Chatbot Interactions, 42nd International Conference on Information Systems (ICIS), virtuelle Konferenz, 13.12.2021
Serviceerbringung durch Chatbots, Marketing Impulse XXL, Kooperationsveranstaltung der Marketing Clubs in der Region Nord des Deutschen Marketing Verbands e. V., virtueller Vortrag, 25.05.2021
Resolving the Chatbot Disclosure Dilemma: Leveraging Selective Self-Presentation to Mitigate the Negative Effect of Chatbot Disclosure, 54th Hawaii International Conference on System Sciences (HICSS), virtuelle Konferenz, 05.01.2021
The Chatbot Disclosure Dilemma: Desirable and Undesirable Effects of Disclosing the Non-Human Identity of Chatbots, 41st International Conference on Information Systems (ICIS), virtuelle Konferenz, 14.12.2020