Where can I apply for my "Diploma supplement" certificate?
In the office hours of Marion Clemens, currently Wednesday 13-15.

I can't make those times; can I hand in things some other time?
You can also hand in your documents mornings (9-12) in the Secretariat or send them by post.

What exactly do I have to bring with me?
You have to bring with you the completed form for recognition of course certificates together with ALL certificates for individual courses, including those which Ms Clemens has already accepted as valid.

Do I have to bring all course certificates with me, including those which have already been recognised?
YES!!!

And once I've handed everything in I don't need to do anything else, isn't that right?
It's always possible to overlook something. If that happens and something is missing (date of birth etc.) you will receive an email. Therefore please provide us with a valid email address and check your emails regularly, including the spam folder.

I've already registered for the examination and handed in all my course certificates to the Examinations Office, including those which I want to count towards the supplementary qualifications. What should I do now?
Just ask for the course certificates to be issued again, normally that shouldn't be any problem.

Then I can just take the course certificates home with me, can't I?
No, you have to leave the course certificates there. But of course you get them back when you receive your "Diploma supplement" certificate.

But what if meanwhile I absolutely need one of the course certificates as original?
If that is the case, hand over a copy of the original when you apply for your certificate. But don't forget to bring the original with you to be able to show it when you visit the office! Alternatively, ask for the certificate to be issued twice.

So how long does it take until I receive the "Diploma supplement" certificate?
Currently you have to allow for a waiting time of four to six weeks, or possibly even longer, since many of your fellow-students will be finishing at the same time and issuing certificates is a complex process. Please plan for this possible delay.

Will I be informed when my "Diploma supplement" certificate is ready?
No you won't, please attend to this yourself. Before you arrange an appointment to meet Ms Clemens, for example, send an email asking if it's ready, that way you won't find yourself waiting for nothing.

Will the "Diploma supplement" certificate show the grades of individual courses or just the overall grade?
No overall grade is awarded, but the grades you received in written examinations and assignments will be indicated for each seminar.