Teaching and Learning Ideas and Complaint Managament

	Representative for Academic Quality (Ombudsperson) Meike S. Gottschlich M.A. Tel. +49 (0)551 / 39-28882 Fax +49 (0)551 / 39-1828882 regular office hours: Mon.-Fri.: 9-17 h Email

• Main contact person (Ombudsperson) to deal with students' suggestions and complaints
• Initialization and assistance of projects and measures to improve academic quality
• Marketing

	Silja-Katharina Haufe Tel. +49 (0)551 / 39-24334 Fax +49 (0)551 / 39-1824334 regular office hours: Mon.-Thu.: 9-17 h, Fri.: 9-16 h Email

• Receiving and handling students' complaints
• Assistance, analysis and documentation of measures to improve academic quality

	Dr. Gundula Scholz Tel. +49 (0)551 / 39-23030 Fax +49 (0)551 / 39-1823030 regular office hours: Mon.-Fri.: 9-13 h Email

• Initialization and implementation of projects deriving from the Ideas Competition for Students
• Assistance and documentation of projects and measures
• Administration of funds and assistance to committees

Dennis Dellschow Tel. +49 (0)551/39-29896 Fax +49 (0)551/39-1829896 E-Mail

• Coordination of the programme »Creativity and Studies«
• Support to participants, sponsored students and selection committee
• Administration of funds and documentation of projects

	Marie Goerz E-Mail

• Supporting the ideas and complaints management team in its tasks and activities