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Teaching and Learning Ideas and Complaint Managament

Any Questions?
Contact us if you have any questions, advice or requests concerning studies and academic quality.

Head of Teaching and Learning Ideas and Complaint Management

Gottschlich Representative for Academic Quality (Ombudsperson)
Meike S. Gottschlich M.A.
Tel. +49 (0)551 / 39-28882
Fax +49 (0)551 / 39-1828882
regular office hours: Mon.-Fri.: 9-17 h


  • Main contact person (Ombudsperson) to deal with students' suggestions and complaints
  • Initialization and assistance of projects and measures to improve academic quality
  • Marketing

Complaint Management

Haufe Silja-Katharina Haufe
Tel. +49 (0)551 / 39-24334
Fax +49 (0)551 / 39-1824334
regular office hours: Mon.-Thu.: 9-17 h, Fri.: 9-16 h


  • Receiving and handling students' complaints
  • Assistance, analysis and documentation of measures to improve academic quality

Ideas Management

Scholz Dr. Gundula Scholz
Tel. +49 (0)551 / 39-23030
Fax +49 (0)551 / 39-1823030
regular office hours: Mon.-Thu.: 9-13 h


  • Initialization and implementation of projects deriving from the Ideas Competition for Students
  • Assistance and documentation of projects and measures
  • Administration of funds and assistance to committees

Tel. +49 (0)551/39-29896
Fax +49 (0)551/39-1829896


  • Coordination of the programme »Creativity and Studies«
  • Support to participants, sponsored students and selection committee
  • Administration of funds and documentation of projects

Student Assistant


  • Supporting the ideas and complaints management team in its tasks and activities