Information Management in Service Enterprises
- B.WIWI-WIN.0004 -
Lecture course for Bachelor Students
|Course frequency||every winter semester|
|Exam prerequisites||Three successfully passed case studies|
|Examination||Written exam (90 minutes)|
ContentThis lecture covers a selection of applications from the areas of banking, insurance, tourism, health care and media distribution. DP-applications for investment consultancy and security trading as well as applicationd of the execution of payment transactions will be discussed. Furthermore, agency systems in insurance business, travel-booking systems of airlines and content management systems for journals and websites are part of the agenda of this course.
Learning targetsStudents should
- get familiar with chosen tasks and functions of service providers.
- know and be able to assess different applications of ICS for these functions.
- be able to analyse problems from areas discussed.
- be able to develop solutions for using ICS for service providers ont their own.
Schedule WS 2018/19
|What?||When and Where?|
|First Lecture||Tuesday, 16th Oct 2018, 12:00 - 14:00 a.m. in ZHG 103|
|Date of Exam||Tuesday, 12th Feb 2019, 12:00 - 14:00 a.m. in Theo -1.110 (UG)|
Further information on this course is available in UniVZ