Consultation process via BigBlueButton

We offer consultations as audio or video conference via BigBlueButton. No separate software is required for this, just a current browser.

Notes on video advice:

  • You first get to a very minimalistic "waiting room" (white page with only very small text in the upper left corner) and we must actively bring you into the actual "consultation room". This may take a moment if the previous consultation takes longer than expected.
  • You are initially muted and must actively switch on the microphone button to speak.
  • You don't have to take part via video, speaking without video is of course possible.
  • You can also dial in with the phone if necessary. As soon as we have taken you to the actual consultation room, the required landline number will be displayed in the chat.