Chair of Information Management

Dr. Johannes Riquel





Research Fields and Interests


  • Human Computer Interaction
  • Conversational Agents / Conversational AI
  • Mobility Services and Strategy



Curriculum Vitae


Academic Experience


  • 02/2020 - 07/2022 Doctorate in Information Systems, University of Goettingen, Germany
  • 2015 - Semester abroad, Department of Economics, San Diego State University, California, US
  • 2013 - 2016 Master of Science in Technology-orientated Management, Technical University of Brunswick, Germany
  • 2012 - 2013 Ambassador & Semester abroad, Nanyang Polytechnic Singapore, Singapore
  • 2010 - 2013 Bachelor of Engineering in Economic Engineering, Ostfalia University of applied Science, Germany



Work Experience


  • Since 09/2021 Manager at MHP – A Porsche Company in the area of Mobility Services and Strategy, Ludwigsburg, Germany
  • Since 03/2016 Consultant at MHP – A Porsche Company in the area of Mobility Services and Strategy, Ludwigsburg, Germany
  • 04/2013 – 10/2013 Internship, Supply Chain Management, Volkswagen Group of South Africa, Uitenhage, South Africa



Publications


    2022
  • Brendel AB, Greve M, Riquel J, Böhme M, Greulich S (2022):"Is it COVID or a Cold?" An Investigation of the Role of Social Presence, Trust, and Persuasiveness for Users' Intention to Comply with COVID-19 Chatbots, European Conference on Information Systems (ECIS), Timisoara, Romania [VHB: B]
  • Braun, M., Greve, M., Riquel, J., Brendel, A. B., Kolbe, L. M. (2022): MEET YOUR NEW COLLE(AI)GUE – EXPLORING THE IMPACT OF HUMAN-AI INTERACTION DESIGNS ON USER PERFORMANCE, Proceedings of European Conference on Information Systems (ECIS), Timisoara, Romania [VHB: B]
  • Braun, M., Harnischmacher, C., Lechte, H., Riquel, J. (2022):LET'S GET PHYSIC(AI)L – TRANSFORMING AI-REQUIREMENTS OF HEALTHCARE INTO DESIGN PRINCIPLES, Proceedings of European Conference on Information Systems (ECIS), Timisoara, Romania [VHB: B]
  • Bührke, J.; Falk, N.; Herrenkind B.; Schaupensteiner, N.; Cords, S.; Wehinger, J.; Lembcke T.-B.; Brendel, A. B. (2022), Das 100.000-Kilometer-Fahrzeug – Implikationen für die Transformation von Automobilherstellern durch die Circular Economy, In: Proff H.: Transforming Mobility – What Next?, Springer Gabler, Wiesbaden. [VHB 3: n.a.] (forthcoming)


    • 2021
  • Riquel, J.; Brendel, A. B.; Hildebrandt, F.; Greve, M.; Kolbe, L. (2021): "Even the Wisest Machine Makes Errors" – An Experimental Investigation of Human-like Designed and Flawed Conversational Agents, Proceedings of the 42nd International Conference on Information Systems (ICIS), Austin, Texas. [VHB 3: A] (forthcoming)
  • Riquel, J.; Brendel, A. B.; Hildebrandt, F.; Greve, M.; Dennis, A. R. (2021): “F*** You!” – An Investigation of Humanness, Frustration, and Aggression in Conversational Agent Communication, Proceedings of the 42nd International Conference on Information Systems (ICIS), Austin, Texas. [VHB 3: A] (forthcoming)
  • Lichtenberg, S.; Riquel, J.; Brendel, A. B.; Trang, S. T.; Morana, S. (2021): ‘Let Us Work Together’– Insights from an Experiment with Conversational Agents on the Relation of Anthropomorphic Design, Dialog Support, and Performance, Proceedings of the 16th International Conference on Wirtschaftsinformatik, Duisburg-Essen, Germany. [VHB 3: C] link
  • Bührke, J.; Brendel, A. B.; Lichtenberg, S.; Diederich, S.; Morana, S.; (2021): Do you Feel a Connection? How the Human-like Design of Conversational Agents Influences Donation Behavior, Conference: Proceedings of the 16th International Conference on Wirtschaftsinformatik, Duisburg-Essen, Germany. [VHB 3: C] (Best Paper Award)
  • Lichtenberg, S.; Brendel, A. B.; Riquel, J.; Diederich, S.; Kolbe, L. M. (2021): 'Not all Treasures are Silver and Gold‘ – Understanding the Gamification Element Lootbox and its Influence on Motivation and Performance, Twenty-Ninth European Conference on Information Systems, Marrakech, Morocco. [VHB 3: B]
  • Harnischmacher, C.; Bührke, J.; Herrenkind, Bernd; Nastjuk, I.; and Jung, E. (2021): Accepting Shared Autonomous Vehicles – An Industry Expert View, PACIS 2021 Proceedings. 185. , pp. 1-14. [VHB: C]
  • Bührke, J.; Brendel, A.B.; Lichtenberg, S.; Greve, M.; Mirbabaie, M. (2021): Is Making Mistakes Human? On the Perception of Typing Errors in Chatbot Communication, Proceedings of Hawaii International Conference on System Sciences 2021 , pp. 1-10. [VHB: C]

    • 2020
  • Lembcke, T.-B.; Herrenkind, B.; Willnat, M.; Bührke, J.; Nastjul, I. (2020): Driving Future Mobility by Shared Mobility: A Taxonomy of Ridesharing Business Models, Proceedings of the International Conference on Information Systems (ICIS), Hyderabad, India. pp. 1-17. [VHB 3: A]
  • Brendel, A.B., Greve, M., Diederich, S., Bührke, J., & Kolbe, L.M. (2020): ‘You are an Idiot!’ – How Conversational Agent Communication Patterns Influence Frustration and Harassment. Proceedings of the Americas Conference on Information Systems (AMCIS), Salt Lake City, United States. pp. 1-11. [VHB 3: D]

    • 2019
  • Herrenkind, B.; Bührke, J.; Fleischmann-Kopatsch, A.-C.; Wehinger, J.; Brendel, A.B.; Kolbe, L.M.; Khansary, F. (2019): Wie autonome Flugtaxis den Geschäftsmodellkontext von morgen beeinflussen könnten – Eine Trendforschung auf Basis geführter Experteninterviews, In: Proff H.: Neue Dimensionen der Mobilität, Springer Gabler, Wiesbaden. [VHB 3: n.a.]

    • 2018
  • Bührke, J.; Schaupensteiner, N.; Schmidt, S.; Wehinger, J.; Modell zur Entwicklung von Innovationskooperationen am Beispiel der Automobilwirtschaft, In: Proff H.: Mobilität in Zeiten der Veränderung, Springer Gabler, Wiesbaden. [VHB 3: n.a.]



Topics for Bachelor and Master thesis


An overview of current topics can be found here.

Application: If you are interested in writing your thesis about any topic relating to my research, please contact me via e-mail. Please also send me your CV and grade sheet from FlexNow (simple printout) in order to better match the precise topic to your area of interest.