Change & Run IT - M.Sc.
- Module: Change & Run IT
- Module number lecture: M.WIWI-WIN.0008
- UniVZ: 800389 (Lecture) / 800390 (Tutorial)
- Cycle: Every semester / In winter semester, we provide records
- Credits: 6 ECTS (Master studies)
- Courses of study: Master WI, Master MDM, Master Ufü, Master Global Business
- Examination: Written exam, 120 min
- Lecturer: Prof. Dr. Kolbe
- Supervisors: Christoph Prinz, Till Ole Diesterhöft
- Language: English
Syllabus Winter Term 2020/2021 (subject to change)
Due to the current situation, the course will not be held in attendance this semester. This means that we will provide the lecture and the tutorial as online-recordings and complement the course with two virtual conferences.
Kick-Off Conference (05.11.2020 - 14:00): We invite you to join our virtual kick-off conference, where we will provide you with information about the lecture and tutorial as well as the access data for the Stud.IP course. You can enter the conference with your web browser using the following link: (https://meet.gwdg.de/b/chr-dtd-4tm)
The first lecture will be uploaded at 12.11.2020; the first tutorial at 18.11.2020. We will publish new lectures and tutorials on weekly bases.
Q&A Exam-Preparation Conference (04.02.2021 - 14:00): We invite you to join our virtual Q&A session, where you are allowed to ask questions that remained unclear within our recordings. You can enter the conference with your web browser using the following link: (https://meet.gwdg.de/b/chr-dtd-4tm)
By the end of the semester, you will perform an electronic-examination in presence (in compliance with the hygiene requirements).
Contents & Date of Upload
Lecture 1: Basics of IT Service Management (12.11.2020)
Lecture 2: ITIL Service Value System (19.11.2020)
Lecture 3: IT-Innovationmanagement and Design Thinking (26.11.2020)
Lecture 4: IT-Project Management and Agile Concepts (03.12.2020)
Lecture 5: ITIL Service Management Practices (10.12.2020)
Lecture 6: ITIL Technical Practices and Recap (14.01.2021)
We recommend to watch the corresponding lecture, before you watch the tutorial.
Tutorial 1: IT Service Strategy and Architecture (18.11.2020)
Tutorial 2: ITIL Service Value System and Service Design (25.11.2020)
Tutorial 3: IT Innovation Practices and ITIL Service Transition (02.12.2020)
Tutorial 4: IT Project Management Practices (09.12.2020)
Tutorial 5: ITIL Service Operation (13.01.2021)
Tutorial 6: Exam Preparation (20.01.2021)
E-Exams (MZG 1.116)
Date 1: Wednesday, 10.03.2021 (14:00 - 16:00)
Date 2: Thursday, 08.04.2021 (14:30 - 16:30)