Curriculum Vitae
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Education
- 10/2002 – 03/2010 Diploma in Business Information Systems, University of Duisburg-Essen, Essen, Germany (Link)
- 08/1992 – 06/2001 Final secondary-school examinations, Städtisches Ratsgymnasium Gladbeck, Gladbeck, Germany (Link)
Work experience
- 04/2007 – 12/2009 Student Assistant, Chair of Information Systems and Enterprise Modelling, Prof. Dr. Ulrich Frank, University of Duisburg-Essen, Essen, Germany (Link)
- 05/2008 – 07/2008 Internship, PricewaterhouseCoopers WPG AG, Munich, Germany (Link)
- 04/2003 – 07/2003 Internship software development, Institute for Computer Science and Business Information Systems, University of Duisburg-Essen, Essen, Germany (Link)
Advanced Training
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- 09/2012 Certified ITIL Version 3 Foundation
- 05/2011 Certified Trainer for Apollo 13 - an ITSM case experience (tm) ITIL V3 by GamingWorks
- 07/2009 Attendance at IS:link International Summer School Enterprise Modelling 2009, Chair of Information Systems and Enterprise Modelling, Prof. Dr. Ulrich Frank, University of Duisburg-Essen, Essen, Germany (Link)
- 04/2007 – 06/2007 Qualification and attendance at project seminar with Karstadt Warenhaus GmbH, Chair of E-Business and E-Entrepreneurship, Prof. Dr. Tobias Kollmann, University of Duisburg-Essen, Essen, Germany (Link)
- 04/2006 – 06/2006 Attendance at Projectmanagement (incl. network planning technique), Prof. Dr. Stephan Zelewski, Institute of Production and Industrial Information Management, University of Duisburg-Essen, Essen, Germany (Link)
Research Field
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Sustainable IT Management & Management of Telemedicine Services
Courses
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Lectures & Presentations
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- Sustainability of the Information Society. Science Year 2012 "Project EARTH - Our Future" of the Federal Ministry of Education and Research on 12./13. March 2012, Göttingen. (Download)
Publications
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- IT Service Management bei telemedizinischen Dienstleistungen: Herausforderungen, Bestandsaufnahme und Potenziale, in Möller, K.; Schulz, W. (Eds.): Produktivität von Dienstleistungen, Springer, Berlin, p. 210-224, 2014. (Langkau, T.F., Kolbe, L.M.) - In press.
- IT Service Management within the IS Curriculum: Comparing Two German Experiences. Americas Conference on Information Systems (AMCIS) 2013, Chicago. (Pröhl, T., Langkau, T.F., Erek, K., Kolbe, L.M., Zarknekow, R.) (Download)
- Kick-starting Green Business Process Management - Suitable Modeling Languages and Key Business Processes for Green Performance Measurement. Americas Conference on Information Systems (AMCIS) 2012, Seattle. (Opitz, N., Erek, K., Langkau, T.F., Kolbe, L.M., Zarknekow, R.)
- Technology Acceptance of Cloud Computing: Empirical Evidence from German IT Departments, in: Proceedings of the Hawaii International Conference on System Sciences (HICSS), 4-7 Januar, 1593-1602, Maui, Hawaii, 2012 (Opitz, N., Langkau, T. F., Schmidt, N.-H., Kolbe,L. M.)
- Nutzung von Prozessreferenzmodellen zur Produktivitätsmessung und -steigerung von Dienstleistungen - Konzepte und Umsetzung am Beispiel der Effizienzbewertung telemedizinischer Dienstleistungen. Controlling - Zeitschrift für erfolgsorientierte Unternehmenssteuerung, 2011 (10), 514-520. (Drees, A., Langkau, T., Leppert, F., Peters, C., Soltani, N., et al.)
- Strategic Green IT Planning: Lessons from a Financial Services Case, in: Proceedings of the European, Mediterranean & Middle Eastern Conference on Information Systems (EMCIS), May 30-31, 782-797, Athens, Greece, 2011 (Schmidt, N.-H., Langkau, T. F., Ruch, T. J., Kolbe, L. M.) (Download)