Faculties and staff support



FAQs

You log on to your PC with a user account provided by the GWDG.
If the login does not work, check the following points:

  • Check if you have an existing network connection.
  • For deskotp PCs the LAN cable must be plugged in.
    A laptop must either be in a docking station, which also requires a LAN stack or an existing WLAN connection.
  • Log in hierto check if your password works.
  • image023

    If the globe is displayed, there is currently no connection to the Internet, if the small computer is displayed, the PC has Internet via Ethernet cable, if the circle sector icon is displayed, it has a WLAN connection.

First, check if you have an existing Internet and VPN connection.
The registration takes place with GWDG\Username or UG-STUDENT\Username and your Passwort.

Please make sure that you have gone through the instructions correctly step by step. The smallest deviations from the process lead to malfunctions.

Once you have selected theinstructions for your operating system, you can jump to the "Connect local folders" item.

Please refer to the notes for mobile working. For working in the home office, the software Cisco AnyConnect is installed on all notebooks installed by the WiSo computer center, with which you can establish aVPN-connection to the university network:

image026 image027 We also recommend the use of Cisco Jabberto ensure availability by telephone.

Description
Remote Support Windows Client
Remote Support macOS Client

See the following links for instructions on integrating a network printer:

Windows 10

MacOs

The following links provide instructions on how to mount a network drive:

Windows 10

MacOs

Information about importing certificates into Outlook can be foundhere.

The WLAN Bürgschaft is a guest access to the network of the University of Göttingen. Guidance for guests to theWlan guarentee.

Information about the software kiosk can be found here.

Software and description for interface testing dates. What do you need:

  • UniVZ access: institution administrator, ideally with write access for all events for which you coordinate exam dates
  • FlexNow user (GWDG user)
  • Activation for the interface -> Please send your access data "GWDG user" and IP address of the computer by mail to Flexnow@uni-goettingen.de

Software and description für Schnittstelle Prüfungstermine. Was benötigen Sie:

  • UniVZ-Zugang: Einrichtungsadministrator, idealerweise mit Schreibrechten für alle Veranstaltungen für die Sie Prüfungstermine koordinieren
  • FlexNow- Benutzer (GWDG Benutzer)
  • Freischaltung für die Schnittstelle -> Schicken Sie bitte Ihre Zugangsdaten "GWDG Benutzer" und IP Adresse des Rechner per Mail an Flexnow@uni-goettingen.de

You make an appointment with the WiSo-RZ by phone or mail and then come to us in person with a photo ID and then pick up the (new) password.

You can find an explanation what the GWDG / OWA is here
Outlook Web App (OWA) If no suitable e-mail client is available for the connection to the Exchange Server of the GWDG, access via the web interface OWA (Outlook Web App) is recommended.

To access your e-mails with OWA, call the link Link https://email.gwdg.de to.

When logging in, please note that the domain name must also be entered along with the user name, for example: gwdg\userid (for students of the University of Göttingen: ug-student\vor.nachname).